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People will still be annoyed they got shortchanged, but it’s at least not incredibly shady. Look, GameStop: if you want to work out a deal with the distributor to get special copies without the coupons, that’s reasonable. The GameStop-owned service with which OnLive is a “competing service” is called Impulse, which GameStop launched back in July after acquiring Spawn Labs. But if you’re just pissed that you’ve been shorted a coupon worth $50? La la la la, we can’t hear you. And what a guarantee! If your disc doesn’t work for some reason, they’ll give you a new ( presumably equally stripped down) copy. If you find this to not be the case, please contact the store where the game was purchased and they will further assist. While the new products may be opened, we fully guarantee the condition of the discs to be new.
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Square Enix packed a competitor’s coupon within the PC version of Deus Ex: Human Revolution without our prior knowledge and we did pull these coupons. Regarding the Deus Ex OnLive Codes: GameStop’s policy is that we do not promote competitive services without a formal partnership. Surely, this couldn’t be real! A corporate command to open a sealed product, throw out something tradable for a $50 product, and act like nothing happened?īut sure enough, GameStop followed up with confirmation on Facebook after word got out: “Please immediately remove and discard the OnLive coupon from all Regular PC versions of Deus Ex: Human Revolution,” it read. The first evidence came from an e-mail acquired by GameSpy, allegedly sent by a GameStop Field Operations Manager. GameStop employees had opened the boxes, removed the coupon, and put the product back on the shelf… after orders from above to do so. Had GameStop worked out a distribution deal to keep the coupons from ever finding their way into their copies? Nope. What had happened? Had the folks at the factory forgotten to pack some of the coupons? Nope. The reports started trickling in fairly quickly: for some reason, the coupon seemed to be absent from nearly all copies sold through GameStop. At least, there was supposed to be a coupon…
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Tucked inside the box was a little surprise: a coupon for a free copy of the same game through the still relatively new game streaming service, OnLive - something which, if purchased directly through OnLive, would cost $49.99.
Yesterday morning, a long awaited title called Deus Ex: Human Revolution was finally released to an eager audience. These were all prices I was willing to pay, I figured, to support one of the last remaining brick and mortar game stores.īut breaking the seal on brand new copies of games to take out (valuable!) things you don’t like, then selling the game as new? Yeah, I quit you. I laughed when I was turned away for trying to buy a new release on launch day sans preorder, only to have a copy miraculously appear as I went to leave. I shrugged it off when your employees endlessly pressured me to pre-order games that I didn’t want every time I set foot in the store.
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I turned a blind eye when you offered me peanuts for a game that you were still slinging used for bucks shy of full retail.
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